For many years, Venmo has become of the most preferred mobile apps for making payments, among other purposes. To put this into perspective, this app allows you to make purchases, pay bills and so forth. As a result, you do not have to carry cash in bulk in order to make these transactions. Although the app can enable you make all the above-mentioned transactions seamlessly, there are instances when you may get a ‘Venmo lost connection with bank plaid’ error message. If you had just used the app for a couple of days, chances are that you will panic and become restless. However, you should not panic as this is a common phenomenon among Venmo users. In this article, we shall take a closer look at why you may get this error message, alongside any other related idea.
Reasons Why You Are Seeing The ‘Venmo Lost Connection With Bank Plaid’ Error Message
Before we delve into how you can solve this problem, there is a need for you to know the various reasons why you might be seeing the ‘Venmo lost connection with Bank plaid’ error text on your app. Some of the reasons that could prompt such errors to appear on your screen when using the Venmo app.
1. You changed your bank details recently
In case you have changed your online bank details such as the user name or the password, be sure that this this app will lose its connection with the bank. The same applies if you try to alter vital details such as your phone number or email that is linked to your bank account.
Typically, this error is always promoted by the Venmo’s in-built security system. In most cases, this is a security measure in order to protect your bank account from scams, frauds or any unauthorized access.
2. The security settings of your online bank were changed
Apart from changing vital details of your bank, changing the security settings of your online bank account can make this error message to pop up on your screen. Better still, if you enabled or changed the multi-factor authentication (MFA) in order to secure your account, be sure that Venmo will lose its connection with your bank account. Just like the previous reason, this one occurs due to security reasons. In case you altered or enabled the MFA settings, the system will detect such and thus disconnect your bank from Venmo app.
3. Your Venmo app is outdated
Just like your other mobile apps, Venmo app needs to be updated once in a while. If your app is yet to be updated, financial transactions will no longer be successful as you will always get the connection error message every now and then.
4. There is a connection issues between your bank and Venmo app
Apart from the 3 reasons mentioned above, the connection error message might pop up on your screen in case there exists connection issues between your bank and Venmo app. This can be attributed to some technical issues such as problems with the Venmo servers or bank servers. Either of these issues can result to connection errors anytime you try to transfer money or make payment using the app.
5. Logging in using multiple devices
Although you can use your smartphone or tablet to log in into Venmo app and make various transactions, multiple log in attempts from various devices can prompt this error to appear on your screen.
Also, if you try to log in using the wrong password severally, chances are that Venmo app will lost its connection with the bank plaid. Typically, such activities are deemed to be a bleach of privacy and thus the bank account has to be disconnected so that your funds can remain safe.
Steps To Take Whenever You Get ‘Venmo Lost Connection With Bank Plaid’ Error Message
Since we have outlined the various reasons why you might see Venmo lost connection with bank plaid error on your appetite is ripe for you to know the various solutions you can consider so as to keep such errors at bay. Some of the vital steps that can help you get started include:
1. In case you changed your bank details, consider adding the bank account again
Like we previously mentioned, if you changed your password or username of your online bank account, Venmo will be disconnected from the bank account. In case you did so due to privacy issues, consider adding the bank account using the new details afresh. This way, Venmo will be able to establish that you are genuine and thus allow you to carry on with your transactions as usual.
2. Ensure that your internet is fast enough
Sometimes, the internet might be an issue and thus might make the connection error message to keep popping up any time you try to make a transaction using Venmo app. To be on the safe side, ensure that you check the speeds of your internet and ensure that it is fast enough.
In fact, you can run an internet speed check, reconnect your Wi-Fi or even restart your router so that you can fix any existing bugs. Once you have verified that everything is okay, go ahead and start using the app.
3. Update your Venmo app
Over time, your Venmo app might get outdated. Incase this happens, chances are that you will get connection errors anytime you want to make a transaction. To avert such errors, consider updating it. If you are using an Android device, check your Google Play Store and see if there is any update available. In case there is an update, click it and then update the app on the go.
Since this app is also available for iOS users, you can check its update from the App Store and then click it. You can even delete the app and then reinstall it afresh. By doing so, you will be able to get the latest version of the app.
For you to get updates promptly, change the current settings to automatic updates so that you can get them in real-time. Here, the app will always prompt you to update it once you have a good internet connection.
4. Contact the Venmo customer support team
Incase all the above-mentioned ideas fails to bear fruits, consider reaching out to the Venmo customer support team. The good news is that you can contact them on phone by dialing 1-855-812-4430. Once you reach out to an agent on the other end, narrate your issue in details so that you can get helped.